Terms and Conditions
Safety Conditions
Wild Swimming workshops are NOT swimming lessons, if you cannot swim please do not book. Swimming in rivers can be dangerous, you will swim at your own risk. You must follow my instructions at all times, particularly when I say it's time to get out. I reserve the right to end the session early if the weather deteriorates rapidly or if anyone’s safety is compromised.
The water will be cold, possibly colder than any you’ve experienced before, we will talk about this in the safety briefing at the session.
Please don't swim with any cuts or open wounds, make sure they’re covered with a plaster. There is a tiny possibility of contracting Weil's disease (less than 1 in 10 million)
Don't drink alcohol or take drugs before your swim or possibly even the night before as I may not be able to let you participate in the session. Make sure you have a good meal a few hours before your swim. If you have any access needs please let me know at the time of booking. You must be able to swim at least 25 metres (in a pool). Do not swim if you are feeling ill or you have any health conditions which could endanger you whilst in the water. Do not drink the water whilst swimming, the water is never safe to drink as wild animals live (and die) in it! Please don't come swimming if you have Covid.
These are the safety conditions that you are agreeing to when you complete the booking form.
We will have a full safety briefing at the beginning of your swim session.
Wild Swimming Woman Booking Terms & Conditions
My Experience & Qualifications
I offer a variety of Wild Swimming coaching and experiences. I am a qualified STA level two Open Water Swim Coach and as such I am insured via my qualification and membership of the STA. I hold first aid qualifications, am DBS checked and am also a qualified Life Coach.
Safety
Safety is my highest priority, therefore I will always put your safety and wellbeing first. Attending a session held by Wild Swimming Woman is however still at your own risk.
Wild Swimming Woman accepts no liability for any injuries or loss that may be incurred from attending.
You will be asked to read the Safety Conditions (above) and sign a declaration at the time of booking.
As a Swimming Coach, I have the right to bring the session to a close if the safety of myself, those taking part or others is compromised.
Booking Information
Sessions are currently for adults 18+ only (please get in touch if you’d like to bring younger people).
You are required to fill out an online booking form and provide certain information about your health and swimming experience.
If payment is not received before the session you will not be admitted.
Cancellations & Refunds
Cancellations made by you
GROUP BOOKINGS:
Cancellations for group swim sessions (Dip Your Toe In or Wild Swimming Walks) can be made in writing up to 72 hours before your booking and a refund will be given(minus the payment processing fees and a small admin charge (these costs vary depending on the price of the booking but for a £30 swim the refund will usually be around £25)
You may also cancel up to 72 hours before the event and we can try to reschedule your booking to a future event. Only one reschedule is possible and the date/event needs to be agreed and confirmed within a seven day time period.
Any cancellations made after the 72 hour period are not eligible for a refund, however, if I can fill your place I will provide you with a partial refund at my discretion [minus the payment processing fees and a £10 admin fee].
Cancellations for half day/whole day experiences and retreats (at 42 acres or Glove Factory Studios) can be made in writing 14 days before your booking and a full refund will be given (minus the payment processing fees and a small admin charge).
Any cancellations made with 7-14 days notice will only be eligible for a 50% refund (due to venue & catering costs already being paid for).
Cancellations made with less than 7 days notice are not eligible for a refund, however, if I can fill your place I will provide you with a partial refund at my discretion [minus a £20 admin fee].
Individual 121 sessions can be rescheduled with a minimum of 72 hours (3 days) notice from the arranged date and time, but will not be refunded.
If you fail to turn up to any event or session without communication there will be no refund.
Cancellations for the group coaching programme Messy Midlife:
Please note that once you have paid for the programme there will be no refund option unless in extreme circumstances and purely at the discretion of the course leaders.
Cancellations made by me
I reserve the right to cancel a session, and will only do so in extreme circumstances.[These would include adverse weather conditions such as high winds or thunderstorms, or personal illness or accident.] Rain is not a cancellation weather condition.
I will try to give you at least 24 hours notice and discuss alternative options with you, such as transferring your booking to another date. If you are not satisfied with any of the options I will refund you in full.
Events outside our control
Sessions require a degree of flexibility due to weather and other conditions that could affect safety. Your safety is my priority. I reserve the right to make reasonable changes to the session to allow it to continue at the agreed time and date. This may mean a change of venue. You will not be eligible for a refund if a reasonable alternative has been offered.
Other terms and conditions
Please arrive promptly for your session as we will not necessarily be able to make up the time. If you are late to a group session it adversely affects the experience of others in the group.
Any water fears must be declared in your booking form and you must also declare that you can swim. My sessions are NOT swimming lessons.
Covid 19: Please be aware of any Covid 19 symptoms and the current government guidelines. Please contact me if you are ill.
If we are using Farleigh Hungerford or any other venue where a charge is made, you will be required to pay this yourself before your session.
Full details of Farleigh membership and how to obtain it are provided at the time of booking. It is currently only £12 per year for an adult and £25 per year for a family of up to six.
Privacy & Data Policy
If you give permission for photos and videos of you to be taken during the workshop they may be shared with other participants, on social media, my website and in any publicity or marketing materials.
All the information you provide will remain confidential and securely stored and is only used in the interests of providing you with an enjoyable and SAFE wild swim experience.
From time to time I may contact you with news, dates of further workshops and offers. If you do not wish to receive these occasional emails you will of course be free to unsubscribe at any time.
Declaration
When you submit your booking form you will be asked to agree to these terms and conditions. You are also being asked to agree to the safety considerations.
My happy clients
